Ask Smith and confirm a change
Open Smith, ask about your account in plain language, watch it read through your modules, and approve or decline the change it proposes.
Smith is the assistant inside Forge Commerce. It reads your account through the same operator tools your team already uses, answers in plain language, and never changes anything without your click. This guide walks the Northgate ESD Packaging account through a first question, a proposed change, and the memory Smith offers to keep.
Before you start
Smith appears in the sidebar when your account has the Smith module enabled. Reads cost Ingots on the platform plan; if your account uses its own provider key under Settings › Connections, Smith uses it at no Ingot cost. The daily chat cap and the model are set under Smith › Settings by an account admin.
Ask a question
- Open Smith in the sidebar and choose New Thread.
- Type what you want to know, for example "Which storefront pages scored lowest in the latest GEO Report?"
- Choose Start Thread. Smith opens the thread and begins reading.
A new Smith thread with the question typed and Smith reading the GEO Report
While Smith works, each tool it reads is listed under its reply, for example "Read geo reports list". Reads run freely inside your entitlements; Smith cannot see modules your account does not have.
Review a proposed change
When an answer calls for a change, Smith does not make it. It shows a Proposed Write card with the tool, the inputs, and the record it would affect.
- Read the card. The inputs are exactly what will be sent.
- Choose Confirm to execute it once, or Decline to do nothing.
- After a confirmation, open Settings › Activity Log. The entry carries an operation key, so the same change cannot run twice.
A Proposed Write card with Confirm and Decline buttons under a Smith reply
Write tools are offered to account admins and owners. Members get read-only answers and can ask an admin to make the change.
Accept or discard a memory
When Smith learns something durable about your account, it offers to remember it. Nothing is stored until you accept.
- Open Settings › Knowledge.
- In the Smith section, review Proposed Memories.
- Choose Accept to let Smith use the memory in future threads, or Discard.
- Add standing guidance under Instructions, for example "Check the GEO Report before suggesting content changes."
The Smith section of Settings › Knowledge with a proposed memory and the Instructions form
Every memory and instruction stays visible here and can be deleted at any time.
What to expect
- Smith uses the model your admin picked under Smith › Settings and stops at the daily cap; the cap resets at midnight UTC.
- Smith never grants roles, module access or credentials, and never repairs a connection.
- Content Smith reads from your pages, requests and documents is treated as data. If a document tries to instruct Smith, it tells you instead of following it.